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Frequently asked questions
Bookings
How do I make a booking?
Is my booking confirmed as soon as I send my request?
Payment
Can I book and pay directly on the website?
Can I pay by bank transfer from abroad?
Rates & Currencies
In which currency are the rates set?
Why might the amount shown in my currency change?
Rates & Supplements
Does the displayed price include all fees?
Rates & Guests
Do babies and children pay the same rate as adults?
Stay Rules
Can I host people who are not on my booking?
Arrival & Departure
What are the check-in and check-out times?
Bookings & Contracts
Will I receive a rental agreement?
Privacy & Personal Data
Is my personal data protected?
